Conversational AI 

& Experience Summit
(Virtual Event)

16th April 2021 | 15:00 - 19:00 GMT

About the event

COVID-19 has pushed economies globally to undergo accelerated digital transformation. Conversational AI is a set of technologies that is sweeping across industries, and every brand is looking to add AI-based solutions to automate their routine operations. By understanding the essence of human languages, speech, communication, emotions, and real intent, Conversational AI can help achieve human-like interactions between computers and humans. 

By 2022, Gartner expects that 20% of all customer interactions will happen through a virtual agent or chatbot! With the BFS industry leading the race, the future is going to see the deployment of Conversational AI in various other sectors such as Automotive, Media & Communication, Retail, Marketing & Advertising, E-learning, etc.

The virtual summit brings together key decision-makers from across industries to explore the latest research, tools, and services involved in the global conversational AI ecosystem. Join the event for free!

Key Highlights

  • Enhancing Customer experience using Conversational AI

  • Conversational Banking 

  • Omnichannel Experience

  • Designing Conversational Interfaces

  • Connecting with customers using Voice Assistants

  • Consumer Experiences - Retail &

  • Current view of AI/NLP technology and a peek into the future

  • Applications in Chatbot Marketing, Media and Communication



8+ Interactive


Who should attend

CxOs, Directors, & Heads who operate and are interested in building better and smarter Conversational AI applications


  • Banks & Financial Services

  • Automotive

  • Media & Communication 

  • Marketing & Advertisement

  • Retail

  • E-commerce


  • IT & CX Decision Makers

  • Conversational AI technology providers

  • AI/Innovation leads

  • Startups & Investors - Voice, Speech, NLP, AI

  • Enterprise Bot Teams - NLP, CUI/VUI

  • Business - Marketing, Sales, Service


Robert Skaljin

Senior IT Manager - OMNI Channel Strategy & Conversational AI

TD Bank

Product Owner, Autonomous Digital Assistant
Ford Motors

Angelina Y

VP, Artificial Intelligence Center of Excellence

Wells Fargo

Ashish Kulkarni

Director -
Cross Channel Engagement and AI
Standard Chartered

Anshumali Baruah

User Experience Designer

Deutsche Telekom

Virtual Event Experience

What is the virtual experience?

Navigate through every aspect of the event virtually, in real-time.

Attend live sessions & discussions and engage with the speakers, delegates, and vendors with ease, all via one integrated platform.

How do I join the platform?
Upon receiving your registration, we will send a link to your registered business email address. You can use that link to join the platform.
The link will be unique and cannot be shared.

For any questions regarding the event, reach out to


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